Sample Entry Level IT Resume
Richard Anderson1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Profile :
- Established ability to analyze, troubleshoot and determine technical problems.
- Excellent academic record.
- Rapid learner with the strong working skill of networking, software, hardware, OS and security application.
- Exceptional communication skills; established background.
- Better analytical and problem resolving ability, with a track record of enhancing operations.
Arizona University, Tucson, Arizona
BS (Computer Science), 2006
Technical Qualification :
- OS - Win 2000/XP/ME, Mac OS X Software Application - Microsoft Office XP/2000 (Word, Power Point, Excel, Access), Norton Utilities, Lotus Notes, Adobe Photoshop Networking - TCP/IP, LAN/WAN, VPN Languages Known - HTML, XML
ABC Co., New York
Help Desk Technician (May 2006 to Present)
Responsibilities Includes :
- Worked as the service point-of-contact for the help-desk, assisted to analyze, troubleshoot, and determine around 8 tickets/day.
- Helped in programming OS from Win 2000/XP for 30 workstations.
- Offered regular technical maintain for the e-mail, connectivity, telecommunications, network, peripheral equipment, and maintenance.
- Computers set up and software installations.
- Assisted move helpdesk requests from an e-mail to a web-based systems, increasing IT response period by 21 percent.
Computer Technician (Oct. 2005 to May 2006)
Responsibilities Includes :
- Coached students in different OS and the software applications to improve the basic knowledge of computer handling.
- Served as an adviser in the computer labs, guiding students on an individual basis.
- Offered the emergency technical assistance for early-morning shifts.
- Assisted installation of 17 new PCs and the Mac computers for labs.
- Started log for a charting computer practice, comprising introducing 'problems & resolution' databases which helped labs in assessing student needs.
No comments:
Post a Comment